Privacy Policy
How We Collect, Use, and Protect Your Information
Overview
Liberty Mortgage Group ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have. It applies to information collected on our website, through phone calls, and through SMS/text messaging.
Information We Collect
- Contact information you submit (name, email, phone number).
- Loan inquiry information such as messages, property interest, and financing questions.
- Technical information such as browser type, device, and pages visited.
- SMS consent records including the phone number, date, and method of opt-in.
How We Use Your Information
- Respond to your loan inquiries and provide requested services.
- Send account, application, and loan status updates.
- Send appointment reminders and follow-ups you have requested.
- Comply with legal and regulatory obligations.
SMS / Text Messaging Program
By submitting your phone number through our contact form and checking the SMS consent box, you agree to receive text messages from Liberty Mortgage Group related to your inquiry, loan application, appointment reminders, and customer service updates.
- Message frequency: Varies based on your interaction with us.
- Message and data rates may apply. Check with your mobile carrier.
- Opt out: Reply STOP at any time to unsubscribe.
- Help: Reply HELP or contact us at (720) 818-8000 for assistance.
- Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or loan processing, is permitted. All other categories of data (contact, loan inquiry, etc.) follow the standard sharing practices described in this policy. Text messaging originator opt-in data and consent will not be shared with any third parties.
How We Share Information
We do not sell your personal information. We share information only with service providers who help us operate our business (such as loan processors, hosting providers, and communications platforms), or when required by law. Mobile opt-in data and consent are never shared with third parties for any purpose.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No system is 100% secure, but we take precautions consistent with industry standards.
Your Choices
You may request access to, correction of, or deletion of your personal information at any time by contacting us. You may opt out of SMS at any time by replying STOP.
Contact Us
Liberty Mortgage Group
7600 E. Arapahoe Rd., Unit 303
Centennial, CO 80112
Phone: (720) 818-8000
Email: tyler@libertycolorado.com
NMLS #2847582